Legal
Cookies
This Cookies Policy explains how Bitsimple (“we”, “us”, “our”) uses cookies and similar technologies when you use our website and app. Cookies help us operate the Service securely, remember your preferences, and understand how the platform is used.
1. What cookies are
Cookies are small text files stored on your device when you visit a website or use an app. They allow the Service to recognise your device, remember certain information, and function correctly.
2. Types of cookies we use
Essential cookies
These cookies are necessary for the Service to function. They keep you signed in, remember security settings, enable core features, and help protect your account against unauthorised or malicious activity.
Essential cookies are always enabled and cannot be switched off.
Performance and analytics cookies
These cookies collect aggregated and anonymised information about how the Service is used, such as page load times, feature usage, navigation paths, and error rates.
They help us understand what works well and where improvements are needed. Where required by law, these cookies are used only with your consent.
Preference cookies
Preference cookies remember your choices, such as language, region, or display settings, to provide a more consistent experience.
3. What we do not use
Bitsimple does not use cookies for third-party advertising, cross-site behavioural tracking, or selling personal data.
4. Managing cookies
You can manage or delete cookies through your browser or device settings. Most browsers allow you to:
- View which cookies are stored.
- Delete existing cookies.
- Block cookies altogether or from specific sites.
Blocking or deleting cookies may affect how the Service functions, particularly features that rely on authentication and security.
5. Changes to this policy
We may update this Cookies Policy from time to time to reflect changes in law, technology, or how we use cookies. Any updates will be effective from the date they are published.
Contact
If you have questions about our use of cookies, please contact us using the support channels listed on our website or within the app.